Q: What is the delivery time for the item ordered?
A: 98% of deliveries arrive within the estimated time. However, occasionally it may take longer. If your package is delayed, we will notify you via email. If the delay exceeds 10 working days and the logistics information is not updated, we will issue a full refund.
Q: Why is the part number on the label different from the product image?
A: Due to different production batches, the label may vary slightly, but the product you received is the same and fully compatible with the original one.
Q: How can I get the order invoice?
A: Please contact us, and we will send it to you via email. Providing the order number that corresponds to your purchase will be helpful.
Q: What is the duration of the warranty?
A: All items delivered by us come with a 1-year warranty from the purchase date. During this period, Smartproductshopping will replace any items with flaws.
Q: Will I incur any extra costs upon delivery?
A: No, the price indicated on the product page is the final price. We do not charge any additional fees for delivery.
Q: Which countries does smartproductshopping ship to?
A: Smartproductshopping ships worldwide.
E-mail:sales@smartproductshopping.com
Phone number: +86 13651447135
Address:Room 7106, 7th Floor, Songda Building ,46 Huafa N Rd Futian District,
Shenzhen, Guangdong Province, China 518028
Mon-Fri: 9:00-18:00 (We will reply within 24 hours)
