Warranty
Thank you for your purchase at smartproductshopping.com! We stand behind the quality of our products and offer a 1-year warranty for your peace of mind.
1.Warranty Coverage:
We warrant that our products will be free from defects in materials and workmanship for one year from the date you receive your order.
This warranty applies to products used under normal, non-commercial conditions.
2.Warranty Process:
●Contact Us: If you encounter any issues with your product, please contact our customer support team immediately at sales@smartproductshopping.com with your order number and a description of the problem.
●Obtain an RMA Number: We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your product.
●Return the Product: Please ship the product back to us according to our instructions.
●Repair or Replacement: Upon receiving the product, we will inspect it and either repair or replace the defective item.
●Refund: If we are unable to repair or replace the product, we will issue a full refund.
3.Warranty Terms:
●Replacement items do not extend the original warranty period.
●Normal capacity depletion of batteries and similar products over time is not considered a defect. A battery that retains 70% of its original capacity after 12 months is considered normal.
4.This warranty does not cover:
●Damage caused by improper charging, installation, or misuse.
●Products with removed or tampered labels or barcodes.
●Products not purchased from smartproductshopping.com.
●Gifts provided with purchases, such as disassembly tools or cables included with adapters.
●Damage caused by improper use of our product.
5.Important Notes:
●All warranty claims must be accompanied by proof of purchase.
6.Contact Us:
Email:sales@smartproductshopping.com |
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