1. Introduction
Welcome to smartproductshopping.com. By accessing and using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase. If you do not agree with these terms, please do not use this website.
2. Orders and Payments
2.1 When placing an order, you must provide accurate and complete information. We reserve the right to refuse or cancel any order if fraud or an unauthorized transaction is suspected.
2.2 Our acceptance of an order takes place when the order is processed and confirmed. If we are unable to fulfill your order, we will notify you and issue a full refund to your original payment method.
2.3 Payment must be made in full before your order is shipped. We accept PayPal and major credit cards, including Visa, MasterCard, American Express, Discover, and JCB. All transactions are processed in USD.
2.4 All applicable fees, including taxes and shipping costs, will be clearly displayed during the checkout process.
2.5 All payment pages are secured with HTTPS encryption to ensure the safety of your transactions.
3. Shipping and Delivery
3.1 We offer free standard shipping on all orders. Estimated delivery time ranges from 5 to 9 business days and is provided at checkout. Please note that delays may occur due to customs or carrier issues.
3.2 Once your order is shipped, you will receive a tracking number and carrier information via email. We are not responsible for lost or stolen packages after they are marked as delivered by the carrier.
3.3 For international orders, we are responsible for any applicable customs duties, taxes, or import fees.
4. Returns and Refunds
4.1 We offer a 30-day return policy from the date of delivery. If you are not satisfied with your purchase, you may return it for a refund or replacement.
4.2 Returned items must be in their original condition and packaging. Customers are responsible for return shipping costs unless the item is defective or incorrect.
4.3 Refunds will be processed within 2 business days after we receive the returned product. Refunds will be issued to your original payment method.
4.4 Certain items, such as personalized items, are not eligible for return.
5. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
6. Warranty
6.1 All our products come with a 1-year limited warranty. If your product develops a fault within this period, please contact us for repair or replacement.
6.2 This warranty does not cover damage caused by improper use, unauthorized modifications, or normal wear and tear.
6.3 To initiate a warranty claim, please contact us at sales@smartproductshopping.com
7. Limitation of Liability
7.1 To the maximum extent permitted by law, we are not responsible for any indirect, incidental, or consequential damages arising from the use of our products. Our liability is limited to the purchase price of the product.
8. Intellectual Property
8.1 All trademarks, logos, and brand names used on this website are the property of their respective owners. Unauthorized use of any content on this website is prohibited.
9. Changes to Terms and Conditions
9.1 We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.
9.2 We will notify customers of significant changes to these terms via email or website announcement.
9.3 Previous versions of these Terms and Conditions are available upon request.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at：
Email: sales@smartproductshopping.com
Phone: +86 13651447135
Address:Room 7106, 7th Floor, Songda Building ,46 Huafa N Rd Futian District, Shenzhen, Guangdong Province, China 518028
